Privacy Policy

Last updated: 7 August 2026

Tap Solutions Plumbing ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, why, and how we handle it when you use this website or contact us for a quote.

Information we collect

When you use our chat assistant or contact form, we collect the information you provide directly, which may include:

• Your name
• Phone number
• Email address
• Details of the plumbing issue you describe to us

How we use your information

We use the information you provide solely to respond to your enquiry, arrange a call-back or callout, and provide you with a quote or plumbing service. We do not sell or rent your personal data to third parties.

How we store it

Enquiry details submitted through our chat assistant are sent securely to our internal contact system so our team can follow up with you. We retain enquiry details only as long as needed to handle your request and for basic business record-keeping.

Your rights

You can ask us at any time to see what information we hold about you, correct it, or have it deleted. Just contact us using the details below.

Cookies

This site does not currently use tracking or advertising cookies. If that changes, this policy will be updated.

Contact us

If you have any questions about this privacy policy or how your data is handled, contact us at +44 7983 024762 or info@tapsolutionsplumbing.co.uk.